Boycotting Cuisinart & the search for the last coffee grinder of my life…

Ugggghhhh, coffee grinder woes! I spent $60 on a Cuisinart (yes made in China) grinder in 2018, hoping it would last many years. It’s flaking out on us. It comes with an 18m factory warranty and no I didn’t buy the 4 year extended warranty, was hoping for $60 I would be getting decent quality. In my 20 or so years of grinding coffee I’ve already gone through at least 5 coffee grinders, usually we just grab a cheapie. They never last more than a couple of years. I will always justify spending more money on something that will last many years. I didn’t find any electric coffee grinders made in the USA when I was in the market back in 2018, so went with the Cuisinart (this one for reference). It has 4.5 starts out of over 20,000 reviews (will be adding my negative review shortly). The on/off/grind switch is starting to flake out, we have to hold it down while inserting the plastic container all the way in. Sometimes it works, sometimes it doesn’t.

I called their customer service hoping I could send it in to be serviced, even if it was at my cost. She said no, it’s past the 18m warranty and there’s nothing they can do (I guess if I had bought the extended warranty they would’ve just sent a new one?). She said throw it out and buy a new one. They’ll offer me 20% off on a new purchase. It old her I will not be buying anything from them ever again if that’s their solution. I just hate the throw away culture. Anyway, what have you had luck with? I’m leaning towards a manual crank option or worst case, pre-ground! Of course, my 1st choice will be something made in the USA, does that exist? I’m imagining I can find some antiques off Ebay, might those have lead concerns? Comment below if you have knowledge on this topic please!

4 Comments (+add yours?)

  1. Sandra Valdovinos
    Feb 24, 2021 @ 21:16:21

    We had that exact coffee grinder and ours did not last long either. For a while we were just getting the whole beans from costco and using their grinder after checkout Now with covid they closed those down. I don’t have a suggestion for a new one, but interested to find out what you end up choosing.

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  2. Beckie Anderson Pritschet
    Feb 24, 2021 @ 22:22:02

    What a bummer!! We have that exact grinder and have had it for years and I grind at least a bag of beans a week. But a hand crank grinder would be cool…getting back to the way things used to be! I love that idea for when ours bites the dust!

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  4. marissa0878
    Feb 25, 2021 @ 02:08:31

    I tried the manual grinder and returned it . I thought it was a good idea at first but it was a lot of work especially for a full pot – plus not practical on busy mornings . We got the capresso conical burr grinder and it has been great . Definitely an investment but I hope will last forever !

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